🌟 HEALTHFI – PRIVACY POLICY

Last Updated: 2021

Welcome to HealthFi Support Services.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and purchase the HealthFi Support Card.

By using our services, you agree to this Privacy Policy.

🔹 1. Information We Collect

We may collect the following information for service activation:

Full Name
Mobile Number
Email Address
Date of Birth
City / State
Address
Aadhaar Last 4 Digits (for identity confirmation only)
Payment details (handled securely via payment gateway)
Membership usage details

We DO NOT collect full Aadhaar number or PAN.

🔹 2. How We Use Your Information

Your information is used to:

Create and activate your HealthFi Membership
Generate your digital HealthFi Card
Deliver benefits and support services
Verify your identity
Send membership updates
Provide customer support
Send your complimentary accidental insurance (purchased separately in your name)
Send important notifications on WhatsApp/Email

We do NOT sell, rent, or share your information with any unauthorized third parties.

🔹 3. Complimentary Insurance Clause (Important)

HealthFi does NOT sell, underwrite or issue insurance.

Accidental insurance provided is a complimentary gift,
purchased separately on behalf of the customer using their name, email, and mobile number.

The insurance policy is issued directly by the insurance company to the customer.

HealthFi does NOT take responsibility for insurance approvals, claims, or decisions made by the insurer.

🔹 4. Payment & Data Security

All payments are processed securely through Razorpay.
We do NOT store your debit/credit/UPI information.

We use:

SSL encryption
Secure hosting
Encrypted data storage
Limited staff access

🔹 5. Third-Party Services

We may share minimal required data with trusted third-party service providers:

Payment gateway (Razorpay)
Insurance provider (for complimentary policy)
WhatsApp API / Email services
Cloud storage (for card PDF delivery)

All third-parties follow strict data protection rules.

🔹 6. Customer Rights

You have the right to:

Request correction of your details
Request data deletion
Ask what information we store
Opt-out of promotional messages

You can contact us anytime.

🔹 7. Data Retention

We retain your information as long as your membership remains active or required for legal / audit purposes.

🔹 8. Contact Us

For any privacy-related concerns:

📧 Email: healthfisupport@healthfi.in
📞 Phone: 9208595410

🔹 9. Changes to This Privacy Policy

HealthFi may update this policy from time to time.
We encourage users to review it periodically.